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HiringCredit and Collection
Collection Officer
Monitor client accounts, handle payment follow-ups, coordinate collection activities, and support account recovery.
Job Overview
Location
Makati City
Employment Type
Full Time
Job Description
The Collection Officer is responsible for monitoring assigned accounts, conducting payment follow-ups, coordinating with clients, and helping ensure timely collection of payments while maintaining professional client communication.
Key Responsibilities
What you will handle as part of this role.
- Monitor assigned accounts and payment schedules
- Conduct client follow-ups through calls, messages, or field coordination
- Update collection status, remarks, and account records
- Coordinate payment arrangements and account concerns
- Prepare collection updates and reports for management
Qualifications
Skills, background, and qualities we are looking for.
- Bachelor’s degree in any business-related course
- Experience in collections, lending, or financial services is an advantage
- Good negotiation and communication skills
- Able to handle client concerns professionally
- Organized, persistent, and results-driven
- Willing to work on-site and perform field-related tasks when needed
Benefits
What you can expect when you join the team.
- Government-mandated benefits
- HMO coverage for employees after regularization
- Performance and career growth opportunities
- Training support
- Fixed weekday schedule
Interested in this position?
Submit your application and upload your resume for review.